Frequently Asked Questions
Who are we?
Art of Tibet is a leading manufacturer, wholesaler, and supplier of authentic Tibetan and Nepali art and crafts. For more information, please visit our abouts us page here .
Why choose us?
✔️Authentic Tibetan Craftsmanship – Each piece is meticulously handcrafted by skilled Tibetan artisans in our own studio, ensuring the highest level of authenticity and quality.
✔️⭐⭐⭐⭐⭐ Rated 5/5 by Our Customers – Our customers trust us for exceptional products and service . Click here to read reviews.
✔️Fast & Secure Shipping – Express delivery via DHL or other trusted international couriers, ensuring your order arrives safely and promptly.
✔️Best Price Guarantee – We offer outstanding value for premium, handcrafted pieces, giving you the best prices without compromising on quality.
✔️24/7 Customer Support – We’re always here to assist you via email and live chat, ensuring you have the best shopping experience.
✔️Support for Local Artisans: Your purchase directly supports Tibetan, Newari, and Nepalese artisans, helping sustain traditional crafts and providing fair wages to empower local communities.
Are your products all authentic and handmade?
All of our products are 100% authentic and handmade, crafted with care and expertise. From Buddha statues and Thangka paintings to Tibetan jewelry and meditation gifts, each item is a genuine handicraft created by skilled artisans in Nepal. We are committed to offering only the highest quality, authentic pieces that reflect the rich cultural heritage of Tibet and Nepal.
Do you ship worldwide? How long does it take the package to reach to my address?
Yes, we offer worldwide shipping. All orders are processed within 48 hours. Orders placed on weekends or holidays will be processed on the next business day.On average, deliveries take approximately 3-6 business days to reach our customers' addresses, regardless of location. We strive to ensure timely and efficient shipping for all our international customers.
How do you ship your products? Are they expedited shipping?
We ship all our packages using expedited shipping methods to ensure quick and safe delivery. Our trusted couriers, such as DHL, FedEx, and others, handle the transportation of your products directly to your doorstep. Rest assured that we prioritize the safety and efficiency of every delivery. For more information, please refer to our detailed shipping policy.
Can I track my order?
Yes, you can track your order using your order number and email address, or by utilizing the tracking number provided. Simply enter the relevant details on our tracking page for real-time updates on your shipment. View our tracking page here.
Where are you located?
We are proudly based in Stockholm, Sweden, and Kathmandu, Nepal, with our primary work studio located in the heart of Nepal. Our studio serves as the core of our operations, where skilled artisans create each piece with care and expertise, preserving the rich cultural heritage of Tibetan and Nepali art.
What is your return policy?
We have 12 days return policy. Please check our refund policy for additional details.
How are the thangka paintings packed?
Our Thangka paintings are carefully packed as scrolls, ensuring maximum protection during transit. We use secure and sturdy packaging materials to safeguard the artwork, preserving its quality and integrity until it reaches your door.
Do you take customized orders?
Yes, we do offer customization services. Please provide us with your detailed requirements, and we will work closely with you to thoroughly discuss and refine your specifications. You have the freedom to personalize and customize our products to your exact preferences. Once you are completely satisfied with the design, we will proceed with fulfilling your customized order.
Is your product ethically sourced? Where are they made?
At Art of Tibet, we are driven by a deep commitment to support Tibetan, Newari, and Nepalese artisans, ensuring that their exceptional handcrafted goods find a place in the world. Many people inquire why our products are sourced from Nepal rather than Tibet, and the answer is both sensitive and complex. Tibet, no longer a free region, sees much of its once sacred craftsmanship now produced in Chinese factories, with none of the revenue benefiting the Tibetan people.
In contrast, we partner directly with artisans in Nepal who are dedicated to preserving the ancient traditions of Tibetan, Newari, and Nepalese craftsmanship. These skilled artisans, many of whom have passed down their expertise through generations, pour their hearts into every piece they create. Our mission is to ensure that these timeless crafts continue to flourish in the modern age. By connecting these artisans with a global audience, we not only help preserve their cultural heritage but also ensure that they are fairly compensated for their artistry.
Can my statue or other products be consecrated or blessed by a local monk?
Our Thangka paintings and statues are already blessed by a monk as part of the creation process. This blessing is an integral aspect of their making, ensuring that each piece carries spiritual significance from the moment it is crafted.
How can I contact customer support?
If you have any further questions or require assistance, please feel free to contact us via email at info@artoftibet.com, through our Contact Us page on the website, or via our 24/7 live chat support available on the site. We are always here to assist you and ensure you have a seamless experience.